Skip to content

IT Support Technician

Evaluate and fix technical issues to ensure equipment functions smoothly.


Cambridge Open Academy

Summary

Price
Save 22%
£13.99 inc VAT (was £18)
Offer ends 30 April 2024
Study method
Online
Course format What's this?
Reading material - slides
Duration
2 hours · Self-paced
Access to content
Lifetime access
Qualification
No formal qualification
CPD
10 CPD hours / points
Certificates
  • PDF Certificate - Free
  • Hardcopy Certificate - £10
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

1 student purchased this course

Add to basket or enquire

Overview

The IT support sector is experiencing tremendous growth, with the UK government predicting a 10% rise in IT technician roles by 2030. This comprehensive IT Support Technician course equips you with the foundational knowledge to jumpstart your career in this exciting and in-demand field.

By the end of IT Support Technician course, you'll be able to:

  • Define key IT Support concepts and explain the role of an IT Support Technician.
  • Identify essential computer hardware components and their functions.
  • Understand the core principles of operating systems and networking.
  • Implement basic troubleshooting techniques to resolve common IT issues.
  • Explore the fundamentals of cloud computing and virtualization technologies.
  • Grasp the significance of computer security practices and identify potential cyber threats.

Key Features & Benefits:

  • Learn from experts in the field
  • Gain a comprehensive understanding of IT Support & IT Support Technician
  • Benefit from hands-on experience
  • Cost-effective Learning
  • Career advancement opportunities
  • Find the proper personal balance

How it works:

  • IT Support Technician course is delivered online, so you can access it from anywhere.
  • It is self-paced, so you can work through it at your own pace.
  • Lifetime access makes your learning period more flexible.
  • There are quizzes and assignments to test your knowledge.

Equip Yourself for a Fulfilling IT Support Career!

CPD

10 CPD hours / points
Accredited by CPD Quality Standards

Course media

Description

IT Support course is designed for a theoretical learning experience, providing a solid foundation in IT support concepts. Through in-depth modules and clear explanations, you'll gain a thorough understanding of the essential elements that underpin successful IT support.

Curriculum list:

  • Module 01: Introduction to IT
  • Module 02: IT Concepts and Terminology
  • Module 03: Computer Hardware
  • Module 04: Operating Systems
  • Module 05: Networking
  • Module 06: Computer Security
  • Module 07: Virtualisation and Cloud Computing
  • Module 08: Troubleshooting

By mastering this core knowledge, you'll be well-positioned to pursue further IT qualifications or an entry-level IT support technician role.

Who is this course for?

  • Individuals with an interest in a career in IT support
  • Those seeking to understand the fundamentals of computer technology
  • Professionals looking to enhance their IT literacy for career advancement
  • Anyone curious about the inner workings of computers and networks

Requirements

Enrolling in an IT Support Technician course is quite simple!

  • No prior knowledge needed
  • Compatible with any internet-enabled device, including computers, tablets, and smartphones.
  • Consistent learning experience
  • Accessible anywhere, anytime
  • No limitations on access
  • Use Wi-Fi or mobile data

Career path

After finishing the IT Support Technician course, you can advance your profession. Look into jobs like:

  • IT Support Technician: £22,000 - £30,000
  • Network Support Specialist: £28,000 - £35,000
  • Service Desk Analyst: £25,000 - £32,000
  • Help Desk Analyst: £20,000 - £28,000
  • System Administrator: £30,000 - £40,000
  • Cybersecurity Analyst: £35,000 - £50,000

Questions and answers

Currently there are no Q&As for this course. Be the first to ask a question.

Certificates

PDF Certificate

Digital certificate - Included

Once you have successfully completed the course, you will receive a CPD Accredited PDF certificate completely free of cost as a proof of your accomplishment.

Hardcopy Certificate

Hard copy certificate - £10

Note: UK students are required to pay a £10 as a delivery fee, while international students have to pay £19.99 for the shipment of a hardcopy certificate to their designated address.

Reviews

Currently there are no reviews for this course. Be the first to leave a review.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.